77zz Privacy Policy

1 Who We Are

This Privacy Policy applies to the 77zz online betting and casino platform, accessible at 77zz.io ("77zz", "we", "us", "our"). 77zz operates as an online sports betting and casino gaming platform serving players located primarily in Bangladesh.

For the purposes of this Privacy Policy, 77zz is the data controller responsible for determining how and why your personal data is processed. All data-related enquiries, access requests, and deletion requests should be directed to our support team at [email protected].

By registering an account, making a deposit, or using any feature of the 77zz platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein.

2 Data We Collect

77zz collects personal data through several channels: directly from you during registration and use of the platform, automatically through your device and browser when you interact with the site, and in some cases from trusted third-party sources for identity verification and fraud prevention purposes.

The categories of personal data we collect include:

We do not collect special categories of sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information, unless explicitly required for responsible gaming compliance purposes and with your express consent.

3 How We Use Your Data

77zz uses the personal data we collect for the following purposes. Each purpose is tied to a specific lawful basis as described in Section 4 of this policy:

• Account creation and management: To register your account, verify your identity, maintain your player profile, and manage your account settings on the 77zz platform.
• Payment processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer, and to maintain an accurate record of all financial transactions in BDT (৳).
• Identity verification (KYC): To comply with know-your-customer obligations, verify that you meet the minimum age requirement of 21 years, and confirm that you are who you say you are.
• Platform delivery: To provide, maintain, and improve the betting and gaming features of 77zz, including sports betting markets, live casino, slots, and crash games.
• Fraud and security: To detect, investigate, and prevent fraudulent transactions, account takeovers, bonus abuse, money laundering, and other illegal or harmful activity on the platform.
• Responsible gaming: To monitor betting patterns and account activity for signs of problem gambling behaviour, and to apply deposit limits, self-exclusion tools, and cooling-off periods as requested or as required under our duty of care obligations.
• Customer support: To respond to your enquiries, resolve disputes, process complaints, and provide technical assistance.
• Marketing communications: To send promotional offers, bonus notifications, and platform updates to players who have opted in to receive such communications. You may opt out at any time through your account settings or by contacting support.
• Legal compliance: To comply with applicable legal and regulatory requirements, respond to lawful requests from authorities, and enforce our Terms & Conditions.
• Platform analytics: To understand how players use 77zz, identify areas for improvement, and optimise the user experience across the platform.

77zz will not use your personal data for any purpose that is incompatible with the purposes described above without first obtaining your explicit consent or establishing a separate lawful basis for the new purpose.

4 Legal Basis for Processing

77zz processes your personal data under the following lawful bases:

• Contractual necessity: Processing your identity data, contact data, and financial data is necessary to fulfil the contract between you and 77zz — specifically, to operate your account, process your bets, and handle your deposits and withdrawals.
• Legal obligation: Certain processing activities — such as identity verification, transaction record-keeping, and responding to regulatory requests — are required by applicable laws and cannot be avoided.
• Legitimate interests: We process technical data and usage data on the basis of our legitimate interest in preventing fraud, improving platform security, and delivering a high-quality betting experience to players.
• Consent: Where we process data for marketing communications or non-essential cookies, we do so only on the basis of your explicit, freely given, and revocable consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5 Data Sharing & Third Parties

77zz does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We share personal data only in the following limited circumstances, and only to the extent necessary for each specific purpose:

• Payment processors: We share financial data with bKash, Nagad, Rocket, Upay, Visa, Mastercard, and partner banks solely for the purpose of processing your deposits and withdrawals. Each payment partner operates under its own privacy policy and security standards.
• Identity verification providers: We work with trusted third-party KYC service providers to verify your identity and age. These providers receive only the data necessary to perform the verification and are contractually bound to use it for no other purpose.
• Game content providers: Platform data necessary to render and record game outcomes may be shared with our licensed game studio partners, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These partners receive only the technical data required to deliver game content.
• IT and infrastructure providers: We use trusted third-party technology providers for hosting, database management, and security monitoring. All such providers are bound by data processing agreements that restrict how they may use the data they access.
• Legal and regulatory authorities: We may disclose personal data to law enforcement agencies, regulatory bodies, or courts when required to do so by applicable law, court order, or regulatory directive. We will notify affected players where legally permitted to do so.
• Fraud prevention networks: We may share data with industry fraud prevention databases to identify and block fraudulent accounts and transactions. This sharing is conducted on the basis of legitimate interest in protecting the platform and its players.

Any third party with whom we share your personal data is required to handle it securely, in accordance with applicable data protection principles, and strictly for the purpose for which it was shared. 77zz remains accountable for ensuring that these requirements are met through contractual obligations and periodic reviews.

6 Cookies & Tracking Technologies

77zz uses cookies and similar tracking technologies to enhance your experience on the platform, maintain your session, remember your preferences, and analyse how the site is used. The types of cookies we use are as follows:

• Strictly necessary cookies: These cookies are essential for the platform to function correctly. They manage your login session, maintain your account state between page loads, and enable core features like the betting interface and cashier. These cookies cannot be disabled without breaking the site.
• Functional cookies: These cookies remember your preferences — such as your preferred language, display settings, and notification choices — so you do not have to reconfigure them on each visit.
• Analytics cookies: We use analytics tools to understand how players navigate the platform. This data is aggregated and anonymised where possible, and is used solely to improve the platform's layout, performance, and content.
• Security cookies: These cookies help us identify and block suspicious activity, bot traffic, and fraudulent login attempts. They are a core part of our platform security infrastructure.

You can manage your cookie preferences through your browser settings. Please note that disabling certain categories of cookies may affect the functionality of the 77zz platform. We do not use third-party advertising cookies or behavioural tracking networks on the 77zz platform.

7 Data Retention

77zz retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, unless a longer retention period is required or permitted by applicable law. The following retention periods apply:

When a retention period expires, personal data is either securely deleted from our systems or irreversibly anonymised so that it can no longer be linked to any individual. Anonymised data may be retained indefinitely for statistical and analytical purposes.

8 Your Rights

As a 77zz player, you have the following rights in relation to your personal data. To exercise any of these rights, please submit a written request to [email protected]. We will respond within 30 calendar days of receiving a valid, verifiable request.

• Right of access: You may request a copy of the personal data we hold about you, together with information about how it is used and with whom it has been shared.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
• Right to erasure: You may request that we delete your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where the data has been unlawfully processed. Note that this right may be limited where we are required to retain data for legal compliance purposes.
• Right to restrict processing: You may request that we limit the way we use your personal data in certain circumstances — for example, while a correction request is being verified.
• Right to data portability: Where processing is based on your consent or on contractual necessity and is carried out by automated means, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
• Right to object: You may object to the processing of your personal data where we rely on legitimate interests as the lawful basis, and where your individual circumstances mean that the processing has a disproportionate impact on you.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to the withdrawal.

We will not charge a fee for handling your data rights requests in ordinary circumstances. However, where requests are clearly unfounded, excessive, or repetitive, we reserve the right to charge a reasonable administrative fee or to decline the request, providing written reasons for our decision.

9 Data Security

77zz implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security infrastructure includes:

• 256-bit SSL/TLS encryption for all data transmitted between your device and 77zz servers, ensuring that your login credentials, payment details, and personal information cannot be intercepted in transit.
• Encrypted data storage for all sensitive personal data and financial records held on 77zz servers, using industry-standard encryption algorithms.
• Access controls: Personal data is accessible only to authorised 77zz staff and systems on a strict need-to-know basis. All internal access is logged and subject to regular audit.
• Intrusion detection and prevention systems that monitor the platform continuously for suspicious activity, unauthorised access attempts, and potential security threats.
• Regular security assessments including vulnerability scanning and penetration testing carried out by qualified security professionals.
• Staff training: All 77zz employees and contractors who handle personal data receive regular training on data protection obligations and security best practices.

Despite these measures, no online platform can guarantee absolute security against all possible threats. You also play an important role in keeping your account secure — please use a strong, unique password for your 77zz account and never share your login credentials with anyone. If you suspect your account has been compromised, contact us immediately at [email protected].

10 Children & Minors

The 77zz platform is strictly restricted to individuals aged 21 years and above. We do not knowingly collect, store, or process personal data belonging to individuals under the age of 21. If we become aware that personal data has been collected from a person under this age threshold, we will take immediate steps to delete that data and close the associated account.

Parents and guardians who believe that a minor has registered on the 77zz platform or has accessed the platform without authorisation are encouraged to contact us immediately at [email protected] so that the matter can be investigated and resolved without delay.

We use a combination of registration-stage age declarations, mandatory identity verification checks, and ongoing account monitoring to enforce our age restriction policy and maintain a safe, adult-only gaming environment.

11 Changes to This Policy

77zz reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or the features and services we offer. When we make material changes to this policy, we will notify registered players by email and/or by displaying a prominent notice on the 77zz platform at least 7 days before the changes take effect.

The "Last Updated" date at the top of this policy indicates when the most recent version came into effect. We encourage you to review this page periodically to stay informed about how we protect your personal information.

Your continued use of the 77zz platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you should stop using the platform and contact us to close your account.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77zz handles your personal data, please contact our data protection team using the details below:

• Email: [email protected] (plain text — not a clickable link)
• Response time: We aim to acknowledge all privacy-related enquiries within 2 business days and to provide a full response within 30 calendar days of receiving a complete, verifiable request.
• Platform: 77zz.io
• Operating hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)

For data subject access requests, deletion requests, or consent withdrawals, please include your registered username and the email address associated with your account to allow us to verify your identity before processing the request. We will not action data rights requests from unverified individuals.

This Privacy Policy was last reviewed and approved in January 2026. All prior versions of this policy are superseded by this document.